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OVER THE LAST
several years we have seen some major changes in the
retirement marketplace. As investment professionals, we
have a responsibility to help address the savings
shortfall many Americans are facing in retirement. As
the retirement landscape shifts and the onus is on
employees to take more responsibility for saving for
retirement, more emphasis is being placed on employee
education than ever before.
However, for many plan sponsors, trying to get all
employees together for a seminar in one room at the same
time can be a headache. The problem is only magnified if
the employee population includes people who are
field-based or work from home, spread out across
multiple locations, or have hectic work schedules. How
can we expect to educate and positively impact our
audience so that they are better prepared to make
decisions concerning their retirement if we are missing
so many of them during face-to-face meetings?
The answer may lie in technology. Through the use of
web-based applications, employee education can become
more effective and efficient in assisting employees with
their retirement readiness. This also results in a
broader reach – you can touch as many employees as you
want. Any employee who has access to a telephone and a
computer can participate in a Webinar regardless of
their geographic location. Since there are no travel
considerations on the part of the presenters, meetings
can be held several times over various days or
“on-demand” to accommodate employee work schedules. This
makes web-based education not only a cost effective way
to reach out to plan participants, but it also allows
greater flexibility for participants. This flexibility
in scheduling allows employees to choose to attend the
webinar that best fits their schedule. With this
flexibility comes the potential for increased
attendance.
Many participants also like the anonymity that this type
of setting offers, enabling them to feel more at ease to
ask questions or address concerns than in a larger
setting with their colleagues. The meeting provides a
convenient, interactive, engaging way to learn more
about making the most of a workplace savings plan. After
attending a meeting they will potentially be better
informed and motivated to take the necessary steps to
enroll, increase contributions, or reconsider their
current asset allocation. In fact, all the data we’ve
tracked regarding employee changes strongly suggests
that employees who attend online education seminars are
more likely to make positive changes regarding their
retirement decisions.
1
Lastly, 401(k) plan websites are becoming increasingly
important in the industry as the “one-stop-shop” for
employees and plan sponsors alike to view and manage
their accounts. What better way to transition to a
company’s website than to have a captive audience
already at their computer and prepared to take action.
1
Information obtained in a study of 799 attendees of
enrollment meetings from 26 separate Fidelity
Advisor 401(k) plans from 6/26/2007 through 9/21/2007
At
Fidelity Advisor we have begun to proactively offer
online education to our investment professionals and
plan sponsors, as an alternative or in addition to
face-to-face meetings. Our industry is in a constant
state of change and in order to be successful we need to
be more flexible. The education of plan participants is
no different. We need to keep an open mind when
considering the most effective medium for an audience.
Ultimately the success of a plan will not be decided by
how often we are on-site, but rather on how well we’ve
provided the tools and strategies necessary to assist
with making informed decisions regarding retirement
planning.
For
more information regarding this educational opportunity
from the Fidelity
Advisor program please call us at 1-800-684-5254.
For
investment professional use only.
Not
NCUA or NCUSIF insured. May lose value. No credit union
guarantee.
Not
FDIC Insured
May Lose Value
No Bank Guarantee
Before
investing, have your client consider the funds'
investment objectives, risks, charges, and expenses.
Contact Fidelity for a prospectus containing this
information. Have your client read it carefully.
480026.1.0
Fidelity Investments Institutional Services Company,
Inc., 82 Devonshire Street, Boston, MA 02109
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