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FEBRUARY 27, 2007 NEWSLETTER SPONSORS

Industry Insight from Fred Barstein
Micro-Market 2006 Provider Ratings

 

Top rated providers in the 401kExchange Micro-Market Ratings* (plans with less than $1 million) report include many well rated providers from 2005.  Topping the fund manager list is CUNA which focuses almost exclusively on credit unions followed by First Mercantile, a TPA owned by Sun Trust, and Vanguard which distributes through local full-service TPA’s.  Baden, a TPA recently purchased by Clark Consulting, tops the record keeper ratings followed by CUNA and Standard.

 

While the cost of entry into the micro market is less than the mid market ($10-$100 million), achieving excellent results can be harder given lower potential revenue opportunities per plan.  Providers disciplined enough to make money and provide excellent surveys in the micro market have a good chance of successfully moving into the small market ($1-$10 million) as previously proven by Hartford, Principal and Hancock.

 

Along with Vanguard, well known providers making our top 10 include Hartford, American Funds, Principal, Hancock and Fidelity.  Regional TPA’s include Baden and Angell, a perennial top performer; national providers Securian and Pai also received very high scores with Pai’s scores especially impressive for a firm that does a lot of outsourced record keeping which is a high-volume, low-margin business.

 

*Though the formula for calculating rankings changed, the survey format remained the same.  This year, providers were ranked based on the percentage of plan sponsor clients that rated them a 5 for excellent or 4 for very satisfied.  In the past we added up all scores and divided by the number of surveys.  To qualify for our Micro-Market “Top-Rated” list, providers needed at least 40 surveys completed in 2006.

 

Less than $1 Million in Plan Assets

Fund Manager 2006

# of

Surveys

% Rated

4 or 5

2005

Ranking

1.  

CUNA Mutual Life 

92

86.96%

1

2.  

First Mercantile Trust 

44

84.09%

*

3.  

Vanguard Group, The 

80

77.50%

5

4.  

Standard Insurance Co 

80

76.25%

2

5.  

Hartford Life

483

74.33%

3

6.  

American Funds 

610

73.61%

4

7.  

Principal Financial

1,305

73.26%

10

8.  

Securian 

134

73.13%

9

9.  

John Hancock

1,545

72.56%

6

10

Mutual of America 

47

70.21%

*

 

Market Total

15,127

67.77%

 

 

 

 

 

 

Plan Administrator/ RecordKeeper 2006

# of

Surveys

% Rated

4 or 5

2005

Ranking

1.  

Baden

41

87.80%

*

2.  

CUNA Mutual Life 

87

87.36%

1

3.  

Standard Insurance Co 

71

81.69%

2

4.  

Angell Pension Group 

47

80.85%

4

5.  

Securian 

98

78.57%

9

6.  

Pai

46

78.26%

*

7.  

John Hancock

471

76.01%

8

8.  

American Funds 

198

75.76%

4

9.  

Fidelity Investments 

352

75.28%

10

10

Hartford Life

364

75.27%

2

 

Market Total

14,961

72.92%

 

*

Did not have enough surveys to qualify in 2005

 

 

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